While making their mind to purchase a domain, customers often need a bit of advice on what kind of domain extensions are best for their business as well as understanding how it works when purchasing a domain for first year and get bundled offers which they miss while booking and regret a few minutes later.
Web Hosting Help
A customer needs valuable advice on type of hosting which will be best suitable for his business website, If the developer is building website in .net than Windows Hosting is best for him, same goes for other technologies and tools. A trained and knowledgeable support executive will always insure that customer purchase best solution and can recommend to many more people regarding the service they have received.
Renews and Additional
As domain and hosting companies offer a number of other services and solutions, which can be useful for a customer, so a Support Agent can ensure that he up sells the right kind of products and services to increase sales via positive suggestions to the customer.